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Care Coordinator Onboarding & Enrollment - Remote

Posted 1 week ago
Customer Service
Full Time
Worldwide
$47,000 - $59,000/year

Overview

Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a holistic approach to diagnosing, managing and treating digestive health conditions. Oshi Health has been recognized by Modern Healthcare and Builtin as the recipient of Best Place to Work awards. This recognition highlights our dedication to creating a workplace environment that prioritizes our team, fosters inclusivity, and is committed to our mission.

In Short

  • Collaborate with a multidisciplinary team of care providers.
  • Drive achievement of member acquisition targets.
  • Function as a liaison between healthcare providers and members.
  • Verify insurance and eligibility for services.
  • Engage new enrollees and potential members.
  • Communicate program qualifying criteria to members.
  • Develop and maintain positive member relationships.
  • Assess and address technical difficulties in enrollment.
  • Manage key reports and track relevant data.
  • Partner with leadership to define member care strategies.

Requirements

  • 2-3 years experience in healthcare coordination.
  • Degree in a health and science related field.
  • Fluent in healthcare terminology.
  • Knowledge of health insurance plans.
  • Ability to work in a cross-functional team.
  • Comfortable with administrative technologies.
  • Excellent verbal and written communication skills.
  • Strong customer service qualities.
  • Availability to work M-F 12p-8p EST.

Benefits

  • Competitive compensation with starting pay of $47,000-$59,000.
  • Employer-sponsored medical, dental, and vision plans.
  • Access to a “Life Concierge” service.
  • Tailored professional development opportunities.
  • Unlimited paid time off.
  • 13 paid company holidays.
  • Team events and recognition of accomplishments.
Oshi Health logo

Oshi Health

Oshi Health is transforming gastrointestinal (GI) care through a digital clinic model that offers convenient access to a multidisciplinary care team. The company emphasizes a holistic approach to diagnosing, managing, and treating digestive health conditions, ensuring personalized care plans for each patient. Recognized as a Best Place to Work by Modern Healthcare and Builtin, Oshi Health is committed to fostering an inclusive workplace environment. Their innovative care model leverages technology to provide virtual consultations and coordinate in-person diagnostics when necessary, all while prioritizing equitable and accessible healthcare.

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