Engagement Manager - Remote

Overview

As an Engagement Manager at Orion Global Solutions, you will be the trusted guide for clients, leading projects and ensuring each engagement delivers tangible business value.

In Short

• Lead projects and build relationships with clients.
• Ensure successful engagement outcomes by aligning client goals with solutions.
• Drive long-term client value across Salesforce initiatives.
• Collaborate with internal teams to keep solutions on track.
• Anticipate and mitigate risks affecting client satisfaction.
• Identify expansion opportunities within existing accounts.
• Shape change management and user adoption strategies.
• Represent company values in key moments.
• Support pre-sales strategy and scoping conversations.
• Travel as needed for workshops and account development.

Requirements

• Experience in client-facing roles within the Salesforce ecosystem.
• Strong project management skills, preferably with agile experience.
• Ability to translate business needs into actionable deliverables.
• Experience facilitating end-user training and creating support documentation.
• Excellent communication and facilitation skills.
• Confidence in managing priorities and timelines under pressure.
• Track record of growing client relationships.
• Bachelor’s degree or equivalent experience.
• Salesforce certifications are a plus.
• Eligibility to work in the U.S.

Benefits

• Competitive health coverage (medical, dental, vision).
• Generous paid time off.
• Wellness programs and work-life flexibility.
• Community involvement and volunteer opportunities.
• Employee recognition and career development support.
• A vibrant, supportive culture focused on hard work and learning.