Virtual Assistant - Collections - Remote

Overview

We are seeking a highly motivated Collections Virtual Assistant to join our team, helping manage collections for property management clients across North America.

In Short

• Make outbound calls to collect past due balances
• Set up payment plans and track recovery
• Negotiate payment arrangements with customers
• Maintain accurate records of customer interactions
• Perform administrative tasks like data entry
• Collaborate with team members to resolve issues
• Assist in developing collection strategies
• Work independently in a fast-paced environment
• Proficient in Microsoft Office
• Excellent communication skills required

Requirements

• 2-5 years of experience in customer service and collections
• Experience in a banking role preferred
• Organized and meticulous
• Assertive with good problem-solving skills
• Ability to handle multiple clients simultaneously
• Excellent written and verbal communication skills

Benefits

• 100% Remote Work
• Starting pay of $3/hr
• Weekends Off
• 10 Paid Time Off days per year
• 6 Paid Holidays (Based on Philippine Holidays)
• Comprehensive Medical & Dental (100% Paid by Company) after 6 months
• Support from Team Leader & Shadowing Team Member