Staff User Researcher - Remote

Overview

OP Labs is looking for a full-time Staff User Researcher with a focus on the developer experience across our platforms and tooling.

In Short

• Building and leading the User Research function for our Developers.
• Design and implement comprehensive research programs utilizing mixed-methods research.
• Transform abstract business objectives into concrete, actionable research questions.
• Pioneer innovative approaches to democratize feedback collection.
• Translate complex research findings into compelling narratives and clear recommendations.
• Build a rich and comprehensive research database with robust data collection systems.

Requirements

• 6+ years in user research, leading research initiatives for complex product areas.
• Ability to build research capacity across organizations.
• Experience researching developer-focused products.
• Strong foundation in research methodology including experimental design.
• Exceptional leadership and collaborative mentorship skills.
• Outstanding communication abilities.
• Skilled at managing competing priorities and nurturing relationships.
• Proficiency with moderated research sessions and self-directed testing.
• Commitment to team success and personal growth.
• Curiosity about blockchain technology and crypto ecosystems.

Benefits

• Competitive compensation, fully paid medical, dental, and vision.
• 4% 401K match.
• Diverse team from varied backgrounds.
• Supportive and engaging work culture.
• Long-term vision with a focus on scaling Ethereum.