User Researcher - Remote

Overview

CAIS is the pioneer in democratizing access to and education about alternative investments for independent financial advisors, empowering them to engage and transact with leading asset managers on a massive scale through a wide variety of alternative investment products and technology solutions. CAIS provides financial advisors with a broad selection of alternative investment strategies, including hedge funds, private equity, private credit, real estate, digital assets, and structured notes. CAIS also delivers industry-leading technology, operational efficiency, and world-class client service throughout the pre-trade, trade, and post-trade experience.

In Short

• Join a growing team as a User Researcher.
• Conduct user research to inform product design.
• Collaborate with product management and design teams.
• Utilize qualitative methodologies for research.
• Manage research projects and ensure timely delivery.
• Conduct usability testing for design validation.
• Present findings to senior stakeholders.
• Establish research operations within the firm.
• Foster a culture that values user research.
• Work with a diverse team across various verticals.

Requirements

• 4+ years of experience in user research.
• Strong communication and presentation skills.
• Experience in B2B finance preferred.
• Ability to translate conversations into actionable insights.
• Fluency in various research methodologies.
• Portfolio showcasing mixed research methods.
• Resourceful self-starter with a positive attitude.
• Collaborative team player with high emotional intelligence.
• Solid understanding of industry standards and trends.
• Proficiency in distilling insights for data-heavy interfaces.

Benefits

• Market competitive salary and performance bonus.
• Generously subsidized healthcare with 100% employer paid dental and vision insurance.
• Employer matched retirement plan.
• Wellness programs and generous PTO.
• Flexible, hybrid in-office model.