Full Stack Support Engineer - Remote

Overview

We are seeking a skilled and motivated Full Stack Support to join our team. This role involves troubleshooting, debugging, and resolving technical issues across both frontend and backend systems.

In Short

• Provide technical support and troubleshooting assistance for web applications and software platforms.
• Diagnose and resolve issues related to both frontend and backend systems, databases, APIs, and cloud services.
• Collaborate with development teams to identify and fix bugs, optimize performance, and enhance system reliability.
• Develop and maintain technical documentation related to troubleshooting procedures and resolutions.
• Work closely with customers and internal stakeholders to understand and address technical concerns.
• Assist in monitoring application health and performance, proactively identifying potential issues.
• Implement and recommend improvements to existing systems and workflows for better efficiency.

Requirements

• 3+ years of experience in a similar role.
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Proven experience in full stack development and technical support roles.
• Proven Experience supporting both web and mobile applications.
• Proficiency in frontend technologies such as HTML, CSS, JavaScript, Next.js, TypeScript and frameworks like React, Angular, or Vue.js.
• Strong backend development skills with experience in languages such as Node.js, Python, Java, or .NET.
• Hands-on experience with relational and non-relational databases (e.g., MySQL, PostgreSQL, MongoDB).
• Understanding of swift/java in order to deploy applications.
• Experience with object-oriented, functional, and procedural programming styles. GIT, GitHub, and GitHub Actions experience. Experience building automated CI/CD pipelines.
• Must have AWS experience.
• Nice to have ability to write Infrastructure-as-Code (IaC) using Terraform, and packaging applications using Docker.
• Nice to have experience with component UI libraries such as Material UI, Bootstrap, and Tailwind.
• Nice to have experience integrating AI coding assistants like GitHub Copilot, Amazon CodeWhisperer, or similar tools into your daily workflow.
• Experience with debugging tools, logging frameworks, and monitoring solutions.
• Strong problem-solving abilities and excellent communication skills.
• Ability to work independently and within a team in a fast-paced environment.

Benefits

• Competitive salary based on experience.
• Fully remote work environment.
• Opportunity to work with cutting-edge technologies.
• Collaborative team culture.
• Flexible working hours.