Business Operations Analyst - Remote

Overview

We are seeking a dedicated and detail-oriented Customer Support Associate with experience in commercial lines to join our operations team.

In Short

• Serve as a primary point of contact for the Rental Team.
• Handle inbound calls and emails, addressing inquiries and resolving issues.
• Maintain organized and up-to-date records, ensuring accuracy and compliance.
• Manage endorsement requests efficiently by analyzing and processing policy changes.
• Accurately handle bind requests, including preparation and distribution of binders.
• Must have an Associates Degree or equivalent insurance experience.
• Experience with MS Office applications including Word, Teams, and Excel.
• Ability to multitask in a fast-paced work environment.
• Commitment to delivering outstanding service to customers.
• Join a leading insurance wholesaler and program manager.

Requirements

• Associates Degree in Business Administration, Finance, Risk Management, or related field.
• Experience in commercial lines and customer support.
• Strong communication and analytical skills.
• Proactive and detail-oriented professional.
• Ability to manage multiple tasks effectively.

Benefits

• Comprehensive suite of benefits including medical, dental, and vision.
• Disability and life insurance options.
• Retirement savings plan.
• Discretionary bonus opportunities.
• Equal opportunity workplace.