Administrative Support (Non Customer Facing) - Remote

Overview

We are seeking a highly process-driven individual to join our team in a non-customer-facing administrative role. The ideal candidate will thrive in a structured environment, be comfortable working independently at a desk throughout the day, and be committed to following established processes and procedures with accuracy and consistency.

In Short

• Perform repetitive and process-driven administrative tasks with a high level of attention to detail.
• Follow set workflows and standard operating procedures consistently.
• Communicate internally with the team primarily via Slack and other written platforms (no phone or video calls required).
• Maintain accurate and up-to-date records as required.
• Collaborate with internal team members to ensure smooth task completion and workflow continuity.

Requirements

• Strong focus on process and attention to detail.
• 3 to 5 years of experience in an administrative support or data entry role (mortgage industry experience is a plus).
• Comfortable working independently with minimal external interaction.
• No requirement for customer service, client, or external stakeholder communication experience.
• Ability to stay motivated and productive in a desk-based, repetitive task environment.
• Good written communication skills for internal team interactions.
• Organized, reliable, and able to manage time efficiently.
• Enjoys following a clear process and maintaining consistency.
• Prefers a behind-the-scenes role rather than customer or client-facing work.
• Is efficient, self-motivated, and able to meet deadlines without extensive supervision.

Benefits

• Opportunity to work in a structured environment.
• Focus on process-driven tasks without customer interaction.
• Collaborative team environment.
• Work independently and manage your own time.
• Quick hiring process for immediate start.