Strategic Account Manager (Health System) - Remote

Overview

Nym empowers healthcare providers with AI-based solutions that simplify healthcare administration and optimize revenue cycle management processes.

In Short

• Own and manage a portfolio of health system customers.
• Build and maintain strong relationships with key customer stakeholders.
• Develop and execute account plans aligned with client needs.
• Manage customer escalations and ensure satisfaction with Nym.
• Perform quarterly business reviews and analyze data.
• Identify opportunities for growth at customer sites.
• Participate in defining Account Management processes.
• Collaborate with internal teams to drive value and customer satisfaction.
• Represent the voice of senior stakeholders internally.
• Willingness to travel to customer sites as needed.

Requirements

• Healthcare experience focusing on revenue cycle management required.
• 5+ years in a client-facing consultative role with large health systems.
• Ability to build relationships with senior executives.
• Strong attention to detail and process-oriented mindset.
• Excellent communication and presentation skills.
• Experience collaborating cross-functionally for client solutions.
• Passion for working in a fast-paced, high-tech environment.
• Willingness to travel as required.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Unlimited paid time off (PTO).
• Opportunities for career growth and professional development.
• Flexible work environment.
• Remote employee perks including meal budget and home office stipend.