RCM Client Manager II - Remote

Overview

The Revenue Cycle Client Manager II is responsible for supporting the management of client relationships and assisting in the successful execution of the revenue cycle.

In Short

• Manage client relationships and ensure client satisfaction.
• Support the delivery of contracted services.
• Coordinate with internal teams to ensure service delivery.
• Address client inquiries and maintain performance standards.
• Participate in meetings with client contacts.
• Monitor RCM support requests and collaborate with teams.
• Identify opportunities for process improvements.
• Support adherence to best practices and policies.
• Perform other duties that support the overall objective.
• Provide basic revenue cycle management expertise.

Requirements

• Bachelor’s Degree in Business Administration or related field.
• 1-3 years of experience in customer service or revenue cycle management.
• Basic knowledge of Revenue Cycle Management best practices.
• Strong communication and interpersonal skills.
• Ability to support multiple tasks and prioritize effectively.

Benefits

• Inclusive work environment.
• Opportunity to make a difference in healthcare.
• Collaboration with diverse healthcare providers.
• Commitment to diversity and innovation.