RCM Client Success Manager III - Remote

Overview

The RCM Client Success Manager III at PracticeTek is responsible for managing client relationships, ensuring satisfaction with RCM services, and driving improvements in efficiency and quality of care in the healthcare industry.

In Short

• Serve as the primary point of contact for assigned clients.
• Build and maintain strong client relationships.
• Conduct regular performance reviews with clients.
• Provide data analysis and industry-leading recommendations.
• Conduct audits and root cause analysis on errors.
• Ensure compliance with legal and contractual requirements.
• Manage multiple priorities in a fast-paced environment.
• Utilize healthcare billing software and RCM tools.
• Communicate effectively with clients and internal teams.
• Contribute to team performance and productivity standards.

Requirements

• Bachelor's Degree preferred or equivalent experience.
• 8+ years in Revenue Cycle Management.
• 3+ years in a client-facing role.
• Excellent verbal and written communication skills.
• Proficient in healthcare billing software and EHR/PM platforms.
• Strong knowledge of Microsoft Office, especially Excel.
• Self-starter with strong organizational skills.
• Chiropractic experience is a plus.
• Professional certifications in healthcare billing preferred.

Benefits

• Opportunity for growth and development.
• Work with a talented and passionate team.
• Make a real impact on the healthcare industry.
• Dynamic technology solutions that evolve with the industry.
• Build a rewarding career.