Sales Manager, Customer Base - Remote

Overview

As a Sales Manager, Customer Base at NinjaOne, you will lead a high-performing team of Account Executives responsible for driving revenue growth within our existing customer base. This is a critical leadership role focused on coaching, developing, and enabling your team to maximize cross-sell, up-sell, and retention opportunities.

In Short

• Lead a team of Account Executives to drive revenue growth.
• Coach and develop team members for performance improvement.
• Establish KPIs and conduct performance reviews.
• Oversee sales strategies for customer account growth.
• Manage the full sales cycle from discovery to close.
• Identify churn risks and develop retention strategies.
• Ensure accurate pipeline management and forecasting.
• Collaborate with cross-functional teams on revenue initiatives.
• Build executive-level relationships with key customers.
• Foster a customer-first culture within the team.

Requirements

• 2-3 years of leadership experience in sales roles.
• Proven track record of exceeding revenue targets.
• Strong consultative selling skills.
• Analytical mindset with data-driven decision making.
• Excellent communication and negotiation skills.
• Experience with Salesforce and sales enablement tools.
• Background in IT Operations or SaaS preferred.
• Commitment to company values of curiosity, integrity, kindness, humility, and innovation.

Benefits

• Flexible hybrid remote work environment.
• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) plan to prepare for financial future.
• Unlimited PTO for work-life balance.
• Opportunities for growth and advancement.