Federal Solutions Engineer - Remote

Overview

We are looking for a sharp, trusted, and autonomous Federal Solutions Engineer to support NinjaOne’s expansion into the Public Sector. As an embedded technical partner to our Federal Growth team, you’ll play a critical role in both pre-sales strategy and post-sale onboarding, acting as a key translator between technical buyer needs and the broader Product and Engineering teams.

In Short

• Own the technical presales experience for Federal and SLED accounts.
• Deliver tailored product demos and technical deep dives.
• Support the implementation of the NinjaOne platform for public sector customers.
• Act as the technical translator between Sales and Product.
• Assist with RFPs and security questionnaires.
• Troubleshoot and resolve customer technical issues.
• Collaborate with Engineering and Product Management.
• Create and maintain reusable content for future engagements.
• Represent NinjaOne at industry events and conferences.
• Ensure compliance with security standards and procurement requirements.

Requirements

• 5+ years in a Sales Engineer or Technical Consultant role.
• Exceptional communication skills.
• Customer-first mindset.
• Organized and self-directed.
• Familiarity with FedRAMP and NIST frameworks.
• Proficiency with Windows environments.
• Working knowledge of Linux and macOS systems.
• Hands-on experience with RMM tools and ITSM platforms.
• Ability to obtain a security clearance.
• Bachelor’s degree preferred but not required.

Benefits

• Flexible work arrangements with hybrid remote options.
• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) plan for financial future preparation.
• Unlimited PTO for work-life balance.
• Opportunities for growth and advancement.