Senior Manager, Consumer Insights - Remote

Overview

The Senior Manager, Consumer Insights is responsible for leading a team that delivers actionable insights to clients, ensuring high levels of customer satisfaction and advocacy.

In Short

• Lead a team of 3-5 analysts to deliver high-quality insights.
• Build and maintain strong relationships with senior client stakeholders.
• Coach and develop the team to drive innovative solutions.
• Manage projects to meet client requirements effectively.
• Deliver analytics and insights services, conducting client training.
• Identify opportunities through client engagements.
• Craft compelling insights and recommendations for clients.
• Possess strong knowledge of client business priorities.

Requirements

• Graduate or Post Graduate with at least 5+ years in data analytics.
• Customer-centric mindset with awareness of data analytics industry.
• Excellent time management and prioritization skills.
• Strong problem solving and communication skills.
• Experience in an analytical environment and coaching.
• Proficient in Microsoft Excel and PowerPoint.

Benefits

• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning access.
• Employee Assistance Program (EAP).