Bilingual Audio/TV Survey Specialist - Remote

Overview

The Bilingual Audio/TV Survey Specialist at Nielsen will support the Mexico operation by conducting phone surveys and collecting data from panelists and customers across the US, while providing exceptional customer service.

In Short

• Conduct phone surveys and collect data
• Provide exceptional customer service
• Maintain confidentiality of information
• Meet performance and quality standards
• Troubleshoot basic technical issues
• Maintain a home office with high-speed internet
• Work flexible hours, including evenings and weekends
• Fluency in English and Spanish required
• Experience in customer service or call centers preferred
• Self-motivated and able to work independently

Requirements

• Fluency in English and Spanish (written and spoken)
• Experience in customer service, call centers, or similar fast-paced environments
• Strong communication and multitasking skills
• Comfort with technology
• Self-motivated and able to work independently

Benefits

• Join a dynamic team committed to excellence
• Opportunity to make an impact in the media industry
• Flexible working hours
• Supportive work environment