Field Technician - Remote

Overview

The Field Technician at Nielsen is responsible for the installation and maintenance of metering hardware and software in panel households, ensuring panel quality and cooperation.

In Short

• Install and maintain Nielsen metering hardware and software.
• Provide effective support for panel members.
• Conduct household questionnaire updates.
• Collect and report panel data.
• Execute standard operating procedures for quality and security.
• Manage assigned assets for panel households.
• Liaise with quality control and recruitment staff.
• Strong verbal and interpersonal communication skills required.
• 2+ years experience in customer service preferred.
• Ability to work remotely and in a team environment.

Requirements

• Strong English and Swedish proficiency.
• Proficient in computer hardware and software.
• University/Technical certificate preferred.
• Valid driving license with a clean background.
• Willingness to travel as needed.
• Results-oriented with a focus on continuous improvement.

Benefits

• Opportunity to work in a dynamic team.
• Impactful work driving client decisions.
• Supportive work environment focused on success.