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Sales Operations Business Analyst - Remote

Posted 14 weeks ago
Sales / Business
Full Time
USA

Overview

We are seeking a Sales Operations Business Analyst to join the Global Business Operation Team. The Analyst will be providing comprehensive analysis and insights to the top management of the different units.

In Short

  • Responsible for the data analysis, trend and insights
  • Understanding the data structure of the unit, the booking plans, and the results.
  • Building meaningful relationship with main stakeholders within the different units and serve as main focal point for the unit's sales organization.
  • Participating leading several global tasks for the entire team
  • Helping streamline, automate, and improve end-to-end processes.
  • Providing world-class customer service to our Business Operations & Sales Organization
  • Supporting ad hoc projects and report requests as needed

Requirements

  • 5+ years of relevant experience as data or operations analyst
  • Advanced Excel skills and experience REQUIRED. Computer savvy a must.
  • Experience with SalesForce & PowerBI – Advantage
  • Experience with AI & ML – Big Advantage
  • Excellent interpersonal and communication skills
  • Independent, Quick learner and self-starter
  • Team player with excellent interpersonal skills, service orientation and willingness to learn
  • Detail oriented, strong business acumen, deadline focused.
  • Proactive mentality on process improvements and issue resolutions

Benefits

  • Join an ever-growing, market disrupting, global company
  • Work in a fast-paced, collaborative, and creative environment
  • Endless internal career opportunities across multiple roles, disciplines, domains, and locations
  • Enjoy NICE-FLEX hybrid model: 2 days working from the office and 3 days of remote work
NICE logo

NICE

NICE Ltd. (NASDAQ: NICE) is a leading software provider that empowers over 25,000 global businesses, including 85 of the Fortune 100, to enhance customer experiences, combat financial crime, and ensure public safety. With a strong focus on innovation, particularly in AI, cloud, and digital solutions, NICE is recognized as a market leader in its fields. The company manages more than 120 million customer interactions and monitors over 3 billion financial transactions daily. With a workforce of over 8,500 employees across more than 30 countries, NICE is committed to fostering an inclusive workplace and is proud to be an equal opportunity employer.

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