Dutch Speaking Content Moderation/Customer Service Agent - Remote

Overview

Next Job Abroad is excited to announce an opening for a Dutch Speaking Content Moderation/Customer Service Agent stationed in the beautiful island of Malta! This role is an excellent opportunity for bilingual professionals looking to immerse themselves in a vibrant work environment while ensuring a positive online experience for users. You will be both a content moderator and a customer service representative, engaging with our Dutch-speaking clientele.

In Short

• Review and moderate user content, ensuring compliance with community guidelines.
• Provide outstanding customer support through chat, email, and phone to our Dutch-speaking audience.
• Effectively address and resolve customer inquiries and issues.
• Work collaboratively with team members to enhance the customer experience.
• Keep accurate records of moderation activities and customer interactions.
• Provide feedback on process improvements for content moderation.
• Stay informed about community guidelines and best practices in content moderation.

Requirements

• Bilingual in Dutch and English.
• Strong communication skills.
• Experience in customer service or content moderation is a plus.
• Attention to detail.
• Ability to work in a team environment.
• Familiarity with online community standards.

Benefits

• Work in a vibrant and multicultural environment.
• Opportunity for professional growth.
• Flexible working hours.
• Supportive team atmosphere.