Danish Speaking Customer Service Representative - iGaming - Remote

Overview

An exciting opportunity for a Danish Speaking Customer Service Representative to provide excellent support in the iGaming industry in Malta.

In Short

• Deliver outstanding customer support to Danish-speaking clients via live chat, email, and phone.
• Assist players with issues related to their gaming accounts, promotions, and technical challenges.
• Resolve customer inquiries efficiently while maintaining high levels of satisfaction.
• Document customer interactions accurately and provide feedback on service improvements.
• Collaborate with team members and other departments to enhance the overall customer experience.
• Stay knowledgeable about the products and industry trends to assist customers effectively.

Requirements

• Fluency in Danish and English.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Problem-solving skills and a customer-oriented mindset.
• Experience in customer service is a plus.

Benefits

• Relocation package included.
• Opportunity to work in a vibrant international environment.
• Competitive salary and benefits.
• Professional growth opportunities.
• Work in a beautiful location with rich culture.