Danish Speaking Customer Service Representative - Remote

Overview

Are you passionate about online entertainment and fluent in Danish? Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for a Danish Speaking Customer Service Representative for a leading online streaming service right in the heart of Athens, Greece! Join our vibrant team and play a pivotal role in enhancing the customer experience for Danish-speaking subscribers. You’ll be the friendly voice guiding users through their streaming experience, helping them with inquiries and ensuring they enjoy every moment of their favorite shows and movies. Come and be a part of an innovative company where your enthusiasm for customer service and entertainment will shine!

In Short

• Deliver top-tier customer service to Danish-speaking clients through various channels—phone, email, and chat.
• Assist customers with inquiries, troubleshooting issues, and providing information about the streaming platform.
• Maintain a positive and engaging demeanor in every customer interaction, making their experience delightful!
• Effectively document customer interactions and insights to drive continuous improvement.
• Collaborate with your teammates to achieve shared goals and enhance the customer journey.
• Partake in regular training sessions to keep your knowledge fresh and up-to-date with the latest content and features.

Requirements

• Fluency in Danish is essential.
• Strong communication skills.
• Experience in customer service is preferred.
• Ability to troubleshoot and resolve issues effectively.
• Positive attitude and a passion for entertainment.

Benefits

• Opportunity to work in a vibrant team environment.
• Engagement with a leading online streaming service.
• Regular training and development opportunities.