Danish Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment FR is thrilled to offer a fantastic opportunity for a Danish Speaking Customer Service Representative for an Online Travel Department. This role is ideal for individuals who are passionate about travel and dedicated to providing exceptional service to Danish-speaking clients seeking travel solutions.

In Short

• Provide outstanding customer service to Danish-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with travel bookings, itinerary changes, and general inquiries related to travel services.
• Guide clients through the booking process and provide relevant information on travel destinations, accommodations, and transportation options.
• Handle customer complaints and feedback effectively, ensuring timely resolution and high satisfaction rates.
• Collaborate with internal teams and external partners to address customer issues and enhance their travel experience.
• Stay updated on travel trends, promotions, and company offerings to provide accurate and up-to-date information.
• Accurately document all customer interactions to contribute to service improvement efforts.

Requirements

• Fluency in Danish and English.
• Strong communication and interpersonal skills.
• Experience in customer service, preferably in the travel industry.
• Ability to work in a fast-paced environment.
• Problem-solving skills and a customer-oriented mindset.

Benefits

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and supportive team.
• Access to travel discounts and promotions.
• Professional development opportunities.