Dutch Customer Service Agent for iGaming in Malta - Remote

Overview

Next Job Abroad offers an exciting opportunity for a Dutch Customer Service Agent in the vibrant iGaming sector in Malta! This is an excellent chance to combine your passion for customer satisfaction with a lively work environment on a beautiful Mediterranean island. As a member of our customer service team, you will be responsible for supporting Dutch-speaking customers and ensuring they have a great experience with our gaming products.

In Short

• Provide excellent customer service via chat, email, and phone to Dutch-speaking customers.
• Efficiently address and resolve customer inquiries and concerns.
• Guide and assist customers regarding our gaming services.
• Collaborate with your team to maintain high-quality service standards.
• Accurately document all customer interactions in our CRM system.
• Collect and relay customer feedback to drive service improvements.
• Participate in ongoing training to enhance your skills and product knowledge.

Requirements

• Fluent in Dutch, both written and spoken.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Experience in customer service is a plus.
• Problem-solving skills and a customer-oriented mindset.

Benefits

• Relocation package to assist your move to Malta.
• Opportunity to work in a dynamic and growing industry.
• Supportive team environment.
• Ongoing training and development opportunities.