Dutch Customer Service Agent for iGaming in Malta - Relocation Package Included - Remote

Overview

Next Job Abroad offers a fantastic opportunity for a Dutch Customer Service Agent in the rapidly growing iGaming industry in Malta! This is a unique chance to combine your passion for customer service with a dynamic work environment on a beautiful Mediterranean island. As a member of our customer team, you will ensure that our Dutch-speaking customers have an excellent experience with our gaming products.

In Short

• Provide excellent customer service via chat, email, and phone to Dutch-speaking customers.
• Efficiently answer and resolve customer inquiries and concerns.
• Guide and support customers regarding our gaming services.
• Collaborate with your team to maintain high quality standards.
• Accurately document all customer interactions in our CRM system.
• Collect and report customer feedback to drive service improvements.
• Participate in ongoing training to enhance your skills and product knowledge.

Requirements

• Fluency in Dutch, both spoken and written.
• Strong communication skills.
• Experience in customer service or a related field.
• Ability to work in a fast-paced environment.
• Problem-solving skills.
• Willingness to relocate to Malta.

Benefits

• Relocation package to assist with your move to Malta.
• Opportunity to work in a vibrant industry.
• Dynamic work environment.
• Continuous training and development opportunities.
• Possibility of career advancement within the company.