Receptionist - Remote

Overview

The Receptionist at the Rehabilitation Hospital of the Cape and Islands plays a vital role in providing exceptional customer service and ensuring smooth operations by managing calls and greeting visitors.

In Short

• Operate a multi-call telephone system and direct calls appropriately.
• Greet patients, visitors, and vendors, ensuring proper badging.
• Maintain telephone and visitor records.
• Perform routine clerical tasks such as light typing.
• Provide information about patient locations.
• Assist with taxi and parking services.
• Implement security procedures and ensure health protocols.
• Act as a concierge or information associate as needed.
• Work on-site at the rehabilitation hospital.
• Part-time position (24 hours per week).

Requirements

• High School Diploma or Equivalent required.
• 0-1 year of receptionist experience preferred.
• Strong computer skills, particularly in Microsoft Office.
• Ability to prioritize and manage multiple tasks.
• Excellent patient/customer service skills.
• Willingness to learn new software systems.
• Strong follow-up and resolution skills.

Benefits

• Opportunity to work in a leading healthcare organization.
• Engagement in a supportive community focused on patient care.
• Professional development opportunities.