Billing Representative II - Remote

Overview

The Billing Representative II role at Mass General Brigham involves managing accurate billing records, processing payments, and resolving discrepancies for complex customer and patient accounts in a remote setting.

In Short

• Responsible for maintenance of accurate billing records.
• Process payments and adjustments for customer accounts.
• Communicate with customers to answer questions.
• Address billing discrepancies and support junior staff.
• Reprocess insurance denials and submit documentation.
• Collaborate with other departments to resolve issues.
• Prepare monthly and quarterly billing reports.
• Requires 2-3 years of experience in billing, finance, or collections.
• Strong attention to detail and communication skills needed.
• Proficient in Microsoft Office and relevant billing software.

Requirements

• High School Diploma or Equivalent required.
• Experience in billing, finance, or collections (2-3 years).
• Strong attention to detail.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to prioritize and manage multiple tasks.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced environment.

Benefits

• Competitive base pay.
• Comprehensive benefits package.
• Career advancement opportunities.
• Recognition programs for contributions.
• Support for professional growth.