Clinic/Practice Assistant, Cardiology - Remote

Overview

The Clinic/Practice Assistant plays a vital role in supporting the operations of the Cardiology department at Mass General Brigham, ensuring high-quality patient experiences through administrative support.

In Short

• Full-time role, 40 hours per week.
• Onsite work at Newton-Wellesley Hospital from Monday to Friday.
• Responsible for patient check-in and check-out processes.
• Manage scheduling of appointments and follow-ups.
• Field incoming calls and provide general support to the team.
• Requires local travel to other Cardiology sites as needed.
• Strong technology skills, particularly in MS Office.
• Excellent communication and organizational skills required.
• Must be able to manage multiple tasks effectively.
• Commitment to diversity and inclusion in healthcare.

Requirements

• High School Diploma or Equivalent required.
• 3-5 years of office experience.
• Knowledge of office operations and procedures.
• Ability to use phone systems effectively.
• Strong written and verbal communication skills.
• Good time management and organizational skills.
• Ability to proofread and edit written documents.
• Reliable transportation for local travel.
• Commitment to providing excellent patient care.
• Experience in healthcare settings is a plus.

Benefits

• Opportunity to work in a diverse and inclusive environment.
• Supportive team culture focused on patient care.
• Access to professional development opportunities.
• Comprehensive benefits package.
• Engagement in meaningful work that impacts the community.
• Collaboration with a dedicated healthcare team.
• Potential for career advancement within the organization.
• Flexible working environment.
• Work-life balance initiatives.
• Participation in community service activities.