Senior Clinic/Practice Assistant - Remote

Overview

The Senior Clinic/Practice Assistant plays a crucial role in supporting clinical services and practice operations by performing both administrative and clinical functions with minimal supervision.

In Short

• Perform routine administrative and clerical duties in a clinical setting.
• Schedule patient appointments and maintain appointment records.
• Assist callers with inquiries and patient scheduling.
• Process patient billing and scan documents to medical records.
• Act as a 'Super User' for scheduling and billing systems.
• Provide guidance and training to office staff.
• Oversee daily activities of practice staff.
• Handle co-payments and related patient inquiries.
• Communicate effectively with patients and staff.
• Maintain organization and manage multiple tasks efficiently.

Requirements

• High School Diploma or Equivalent required.
• 3-5 years of office experience, preferably in healthcare.
• Strong technology skills, especially in MS Office.
• Understanding of office operations and procedures.
• Ability to manage non-routine phone calls and solve issues.
• Effective written and verbal communication skills.
• Strong time management and organizational skills.
• Ability to proofread and edit documents.

Benefits

• Opportunity to work in a diverse and inclusive environment.
• Engagement in meaningful work that impacts patient care.
• Regular hours with a day shift schedule.
• Support for professional development and training.
• Access to a range of health and wellness benefits.