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Practice Assistant II - Remote

Posted 13 weeks ago
Customer Service
Full Time
USA

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Overview

The Practice Assistant II role supports clinical service operations through a combination of administrative and clinical functions, ensuring efficient patient care and office management.

In Short

  • Perform routine administrative and clerical duties in a clinical setting.
  • Manage patient appointments and maintain records.
  • Greet and assist patients with inquiries.
  • Handle phone communications and schedule appointments.
  • Process patient billing forms and manage medical records.
  • Provide training and assistance in scheduling and billing systems.
  • May perform specialized functions such as surgical scheduling.
  • Work under general supervision with a focus on efficiency.
  • Contribute to a diverse and inclusive workplace.
  • Engage in continuous improvement of patient care processes.

Requirements

  • High School Diploma or Equivalent required.
  • 2-3 years of office experience required.
  • Proficiency with Office Suite and office operations.
  • Effective written and verbal communication skills.
  • Strong organizational and time management abilities.
  • Ability to handle routine phone calls and inquiries.
  • Experience in managing multiple tasks effectively.
  • Understanding of medical office procedures is a plus.
  • Commitment to diversity and inclusion in the workplace.
  • Ability to adapt to changing environments and protocols.

Benefits

  • Opportunity to work in a diverse and inclusive environment.
  • Engagement in meaningful work that impacts patient care.
  • Regular work hours with a structured schedule.
  • Support for professional development and training.
  • Access to a network of healthcare professionals.
  • Commitment to employee well-being and work-life balance.
  • Participation in a leading integrated healthcare system.
  • Opportunities for growth and advancement within the organization.
  • Competitive benefits package.
  • Engagement with a passionate community dedicated to healthcare.

WNR

WNR

1200 The General Hospital Corporation, part of Mass General Brigham, is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. With a commitment to diversity, equity, and inclusion, the organization values a wide range of backgrounds and experiences, believing they drive innovation in medical research and patient care. Mass General Brigham is recognized as a leader in the practice of medicine, built on a rich history of prestigious hospitals and academic medical centers. The organization strives to enhance healthcare quality and value while fostering a passionate community focused on impactful medical advancements.

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