Immigration Attorney with Sales Experience - Remote

Overview

Join the New Frontier Immigration Law team and help change the lives of 1 million undocumented immigrants. Our fast-growing, mid-sized law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems.

In Short

• Handle high amounts of incoming calls
• Produce sales leads
• Identify and evaluate customers’ needs to deliver satisfaction
• Build sustainable relationships of trust through open and interactive discussion
• Provide accurate, valid and comprehensive information by using the right methods/tools
• Reach personal/customer service team sales targets and call handling quotas
• Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Go the extra mile to engage customers

Requirements

• Bilingual in English and Spanish (native level Spanish)
• Possess a four-year bachelor's degree and a three-year law degree from an accredited law school and be in good standing
• Have previous experience and demonstrated success in sales
• Some proven customer support experience or experience as a client service representative
• Track record of not just reaching, but exceeding quota requirements
• Strong phone administration skills and active listening capabilities
• Experience with CRM systems and practices
• Customer orientation and capacity to adapt/respond to different types of characters
• Exceptional communication and presentation skills
• Ability to multi-task, prioritize, and control time effectively

Benefits

• Opportunity to make a significant impact in the lives of immigrants
• Work in a supportive and innovative team environment
• Continuous learning and professional growth opportunities
• Engaging and fulfilling work culture
• Competitive compensation