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Physical Security Support Engineer - Remote

Posted 23 hours ago
All others
Full Time
Worldwide
$75,000 - $90,000 USD/year

Overview

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

In Short

  • Full Benefits
  • Medical
  • Dental
  • Vision
  • 401K match
  • 29 PTO Days including company holidays
  • Assist in analyzing, installing, troubleshooting, configuring, and maintaining security infrastructure
  • Provide remote support to field technicians
  • Act as a subject matter expert for security technologies
  • Manage assigned workload and deliver services according to project objectives

Requirements

  • Associates degree in Electronics, Computer Technology or related field, or 3+ years of technical field experience
  • 1+ year(s) of experience working in the security industry
  • Excellent customer service skills
  • Ability to manage multiple tasks related to assigned technology projects
  • Proficient with MS Office Suite
  • Experience or ability to read schematics or drawings

Benefits

  • Competitive salary
  • Full benefits package
  • Opportunities for professional development
  • Supportive work environment
  • Potential for remote work
New Era Technology logo

New Era Technology

New Era Technology is a forward-thinking IT services company that specializes in delivering high-quality technical professional services to its clients. With a focus on hosted FreePBX environments, the company emphasizes customer satisfaction and operational excellence. New Era Technology is dedicated to providing world-class support services, optimizing productivity, and fostering a collaborative team environment. The company values continuous improvement and effective communication, ensuring that its employees are equipped to handle complex technical challenges while maintaining exceptional customer service. Committed to equal employment opportunities, New Era Technology promotes a diverse and inclusive workplace.

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