IT Project Coordinator - Remote

Overview

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

In Short

• Responsible for supporting project management activities.
• Ensure projects are completed on time, within scope, and budget.
• Coordinate tasks, manage schedules, and communicate with stakeholders.
• Plan and schedule work orders based on priorities.
• Review, track, and close work orders promptly.
• Monitor work order progress and ensure SLA/KPI compliance.
• Provide regular updates to customers and ensure satisfaction.
• Enforce quality standards and validate task completion.
• Adapt to shifting priorities and commit to continuous improvement.

Requirements

• 1–2 years of experience in IT project coordination or related field.
• Effective communicator with experience working with customers and vendors.
• Proficient in Microsoft Office and familiar with project management tools.
• Strong understanding of business operations and project management.
• Excellent problem-solving and risk management skills.
• Proven leadership in cross-functional teams.
• Skilled in project planning, tracking, and process improvement.
• Detail-oriented with strong multitasking abilities.

Benefits

• Day 1 HMO + 1 free dependent.
• Health and Wellness Reimbursement Benefits.
• Company Salary Loans.
• Government contributions.
• Assistance with government loan payments.
• 13th month pay.
• Night differentials pay.
• Holiday pay for hours worked on holidays.
• Mandated Leaves.
• Work equipment provided.