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Associate Salesforce Consultant, Quality Assurance - Remote

Posted 13 weeks ago
QA
Full Time
India

Overview

At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash is the place for you.

In Short

  • Participate in project team meetings
  • Assess requirements or features, identify areas to test
  • Create testing plans
  • Write clear test scripts
  • Execute test scripts
  • Log issues and testing results in a test management system
  • Work through all Phases of Testing - (Functional, System, Integration and User Acceptance) on a project
  • Publish test status reports
  • Provide input of functionality to project team during project lifecycle
  • Interact, communicate and follow through with development & customer teams throughout testing phase
  • Learn new solutions, clouds, and testing platforms
  • Assist customer in UAT as needed

Requirements

  • 1 - 2 years Software Quality Assurance experience as a Consultant
  • General understanding of Salesforce Platform
  • Salesforce Admin certification is a plus
  • BS in Engineering/CS, Information Systems, Math or equivalent BS in experience

Benefits

  • Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
  • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%.
  • Flexibility: We build a culture of trust and understanding. We value good work not the hours in which you get it done.
  • Collaboration: You have a voice here! Our executive team holds town halls & company meetings where they address any suggestions or questions asked.
  • Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Our teams love to have fun and celebrate together.
NeuraFlash logo

NeuraFlash

NeuraFlash is a leading AI and Consulting Partner of Amazon and Salesforce, dedicated to transforming contact centers through AI-powered experiences. Founded in 2016, the company has experienced rapid growth, averaging over 35% year-over-year, and is committed to continuous learning and innovation. NeuraFlash specializes in leveraging technologies such as Amazon Connect, Salesforce Service Cloud, and GenAI to optimize customer and employee journeys. With a strong focus on customer satisfaction and a collaborative work culture, NeuraFlash offers exciting career opportunities and fosters positive relationships among its global team.

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