Software Development Engineer I - Backend - Remote

Overview

At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands. As a Software Development Engineer I, you will work extensively with top-tier clients, ensuring smooth onboarding and integration while developing your skills in AI.

In Short

• Develop and consume RESTful APIs for client integrations
• Support customer onboarding and technical enablement
• Integrate with CRM platforms like Salesforce, HubSpot, and Zoho
• Build scripts for customer-specific customizations
• Monitor product performance and resolve incidents
• Act as a technical bridge between teams
• Document issues and integration guides
• Gather customer feedback for internal teams
• Troubleshoot technical issues raised by customers
• Collaborate with cross-functional teams to enhance customer experience

Requirements

• 1–3 years of experience in customer engineering or solutions engineering
• Experience with RESTful APIs and third-party integrations
• Scripting experience in Python, Bash, or JavaScript
• Strong troubleshooting and problem-solving skills
• Excellent verbal and written communication skills
• Experience with CRM platforms like Salesforce, HubSpot, or Zoho

Benefits

• Join a dynamic and fast-growing team
• Opportunity to work with leading global brands
• Impact the company’s success while developing your career in AI
• Work with top-tier investors and visionaries in AI