Solution Engineer - Public Sector - Remote

Overview

Neo4j is seeking a Solution Engineer to support the mission of ensuring client success across its US Public Sector business, as well as uncovering and fostering opportunities for expanded use of Neo4j technology. This role involves providing oversight and needed support to ensure the technical success of Neo4j client projects.

In Short

• Establish and maintain trusted relationships with clients.
• Serve as a solution advisor and champion for clients.
• Develop expertise in Neo4j products to provide technical guidance.
• Track project status and metrics for clients.
• Collaborate with various teams to address client issues.
• Educate clients on best practices and product capabilities.
• Routine travel to client sites across the Washington DC area.
• Active TS/SCI w/ FS Poly required.
• 5+ years experience in a related role.
• Ability to work independently and manage multiple clients.

Requirements

• Active TS/SCI w/ FS Poly.
• Bachelor's degree in Business, Information Systems, or related field.
• Strong client-facing and relationship-building skills.
• Proficient in coordinating with clients and assessing project challenges.
• Demonstrated ability to articulate technical contexts.
• Excellent communication and presentation skills.
• High initiative and willingness to learn new technologies.
• Ability to troubleshoot and advise on technical issues.
• Experience with cloud technologies and Neo4j platform.
• Proficiency in Linux and Windows environments.

Benefits

• Competitive salary range of $160,000 - $275,000 USD.
• Stock option grants and potential annual bonuses.
• Medical, dental, and vision benefits.
• 401(k) plan.
• Paid time off and leaves of absence.