Customer Support Agent - Remote

Overview

We are looking for an Indian Customer Support Agent to be part of our customer support department.

In Short

• Assist players via chat and email.
• Provide top-level customer satisfaction to players.
• Focus on customer care according to company guidelines.
• Answer customer inquiries and support requests.
• Guide customers with all requests and escalate when necessary.
• Promote brand values and products.
• Ensure professional working relationships with customers and colleagues.

Requirements

• Strong communication skills.
• Ability to solve problems effectively.
• Experience in customer support is a plus.
• Familiarity with chat and email support tools.
• Ability to work in a team environment.

Benefits

• Competitive salary.
• Opportunities for career growth.
• Supportive work environment.
• Flexible working hours.