Call Center Agent - Remote

Overview

NEMESIS is looking for a Call Center Agent to join our team and assist one of our main clients in the customer service department with Spanish-speaking players.

In Short

• Provide customer service via WhatsApp and email
• Resolve customer issues
• Promote brand values and products
• Analyze data to attract new and returning customers
• Maintain personalized relationships with clients
• Manage customer reports
• Keep players as active as possible

Requirements

• Experience in customer service
• Strong communication skills in Spanish
• Ability to analyze data
• Problem-solving skills
• Familiarity with WhatsApp and email platforms

Benefits

• Opportunity to work with a leading brand
• Dynamic work environment
• Possibility for career growth