Call Center Agent - Remote

Overview

NEMESIS is a social Igaming platform dedicated to Esport and virtual games, launched in 2018, aiming to serve the younger generation of casual gamers and video game enthusiasts worldwide.

In Short

• Join NEMESIS as a Call Center Agent.
• Assist one of our main clients in customer service.
• Work within a motivated team focused on exploring new markets.
• Provide exceptional technological products to clients.
• Engage with French-speaking customers.
• Contribute to a culture of personal achievement and autonomy.
• Participate in continuous innovation in a dynamic environment.
• Receive direct feedback to refine products.
• Help clients maintain total control during implementation.
• Be part of a streamlined management structure.

Requirements

• Fluency in French.
• Strong communication skills.
• Experience in customer service preferred.
• Ability to work in a fast-paced environment.
• Team player with a positive attitude.
• Willingness to learn and adapt.
• Problem-solving skills.
• Technical aptitude for using customer service tools.
• Availability to work flexible hours.
• Passion for gaming and esports is a plus.

Benefits

• Opportunity to work in a growing industry.
• Dynamic and innovative work environment.
• Supportive team culture.
• Potential for career advancement.
• Access to gaming-related perks.
• Training and development opportunities.
• Flexible working hours.
• Direct feedback and involvement in product development.
• Work with a passionate team.
• Engage with a diverse customer base.