VIP Manager - Remote

Overview

As a VIP Manager, you will manage and develop VIP relationships with clients in the online casino world, providing personalized service and optimizing the customer experience.

In Short

• Manage and develop relationships with a portfolio of VIP clients.
• Offer exceptional, personalized customer service to each VIP client.
• Develop strategies to retain and increase VIP client satisfaction.
• Track and analyze client performance to ensure their satisfaction and loyalty.
• Collaborate with the Head of VIP and other team members to achieve overall goals.
• Adhere to gaming license requirements and market regulations.

Requirements

• Previous experience in a similar role in the iGaming industry.
• Excellent communication and customer relationship management skills.
• Ability to work autonomously and remotely.
• Knowledge of regulated markets and gaming licenses.
• Proficiency in English (written and spoken); knowledge of other languages is a plus.

Benefits

• Competitive salary with attractive bonuses to reward your performance.
• This position is open to candidates already employed.