Customer Support Agent - Portuguese/Brazilian - Remote

Overview

NEMESIS is a social gaming platform dedicated to esports and virtual games, launched in 2018, aiming to serve the generation of casual and passionate young gamers worldwide.

In Short

• Join the Customer Support Department in Malta.
• Support one of our main clients with their international players.
• Work in a fast-paced environment.
• Provide exceptional customer service.
• Engage with players on various platforms.
• Contribute to product improvement through direct feedback.
• Be part of a determined and innovative team.
• Assist in exploring new markets.
• Help enhance the gaming experience for users.
• Work with a focus on personal achievement and autonomy.

Requirements

• Fluent in Portuguese and/or Brazilian.
• Experience in customer support is a plus.
• Strong communication skills.
• Ability to work in a team.
• Passion for gaming and esports.
• Willingness to learn and adapt.
• Problem-solving skills.
• Availability to work flexible hours.
• Experience with gaming platforms is an advantage.
• Positive attitude and customer-oriented mindset.

Benefits

• Opportunity to work in a dynamic environment.
• Engage with a passionate gaming community.
• Possibility for personal and professional growth.
• Work with innovative technology products.
• Collaborate with a dedicated team.
• Receive direct feedback to improve skills.
• Contribute to exciting projects in the gaming industry.
• Flexible working hours.
• Access to gaming resources and tools.
• Supportive work culture focused on achievement.