Key Customers Solutions Architect - Remote

Overview

Nebius seeks a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs.

In Short

• Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
• Guide customers in optimizing GPU performance for ML training and inference workloads.
• Partner with the sales team to identify new opportunities and promote products.
• Act as a bridge to product teams, providing customer feedback and relaying feature requests.
• Engage with stakeholders, negotiate solutions, and drive alignment to address challenges.

Requirements

• 5+ years in roles like Cloud Solutions Architect or Technical Account Manager.
• Proficiency in Infrastructure as Code tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing and ML workloads.
• Customer-centric approach with a proven ability to build trust.

Benefits

• 100% company-paid medical, dental, and vision coverage.
• 401(k) Plan with up to 4% company match.
• 20 weeks paid parental leave for primary caregivers.
• Remote Work Reimbursement up to $85/month.
• Company-paid short-term, long-term, and life insurance coverage.