Key Customers Solutions Architect - Remote

Overview

Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.

In Short

• We are looking for a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers.
• You will be a trusted technical advisor, helping clients design, deploy and scale AI solutions.
• Manage large-scale GPU workloads involving hundreds to thousands of GPUs.
• Collaborate with sales and product teams to drive growth and enhance customer satisfaction.
• Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML issues.
• Guide customers in optimizing GPU performance for ML training and inference workloads.
• Partner with the sales team to identify new opportunities and promote products.
• Act as a bridge to product teams, providing customer feedback and ensuring alignment.
• Engage with stakeholders, negotiate solutions, and drive alignment to address challenges.

Requirements

• 5+ years in roles like Cloud Solutions Architect, Technical Account Manager or Customer Engineer.
• Proficiency in Infrastructure as Code tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training and inference workloads.
• Customer-centric approach with a proven ability to build trust.
• Strong ability to explain technical concepts to various audiences.
• Written and spoken proficiency in English.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth within Nebius.
• Hybrid working arrangements.
• A dynamic and collaborative work environment that values initiative and innovation.