Customer Solutions Engineer Intern - Remote

Overview

This internship is designed for college juniors or seniors to tackle real customer support challenges and technical projects in a fully remote environment.

In Short

• Collaborate with customers and internal teams.
• Gain hands-on experience in technical support.
• Explore customer support processes and automation solutions.
• Participate in an 11-week paid internship program.
• Work Monday to Thursday, 9:00 AM - 2:00 PM CST.
• Engage in orientation and team integration activities.
• Shadow live customer support cases.
• Contribute to a capstone project summarizing the internship experience.
• Build relationships with internal teams and customers.
• Maintain professionalism in a remote work environment.

Requirements

• Strong foundation in customer service.
• Hands-on experience and interest in technology.
• Excellent communication and interpersonal skills.
• Ability to manage information digitally.
• Strong analytical thinking and problem-solving skills.
• Self-motivated and adaptable to change.
• Willingness to learn and grow in tech and customer engagement.
• Must be authorized to work in the U.S.
• Employees must reside in the U.S.

Benefits

• Gain practical experience in a collaborative environment.
• Opportunity to contribute to real projects.
• Networking opportunities with professionals in the field.
• Learn about innovative technology solutions.
• Potential for future employment opportunities.