Director - Key Account Manager, North America (Hospitality) - Remote

Overview

The Director - Key Account Manager for North America is responsible for driving new business and expanding the company's portfolio with high-value customers in the hospitality industry. This strategic role requires strong relationship management and sales expertise.

In Short

• Act as the main point of contact for hospitality clients.
• Identify upselling and cross-selling opportunities.
• Stay updated on hospitality industry trends.
• Collaborate with cross-functional teams.
• Achieve a revenue growth target of 5M$ in new business revenue.
• Build strong, long-lasting relationships with clients.
• Provide insights to product development based on client feedback.
• Represent the company at industry conferences.
• Ensure sales strategies align with company goals.
• Conduct regular check-ins and feedback sessions with clients.

Requirements

• 8+ years in IT services sales, with 3 years in a leadership role.
• Strong strategic thinking and communication skills.
• Deep understanding of IT services and hospitality industry.
• Experience with long sales cycles and complex deal structuring.
• Skilled in using data and sales metrics.
• Familiarity with CRM systems and sales enablement tools.
• Bachelor’s degree in Business, Marketing, or related field; MBA is a plus.

Benefits

• Dynamic and non-hierarchical work culture.
• Opportunity to work with a global team of experts.
• Inclusive environment celebrating diversity.
• Equal employment opportunities for all applicants.