Sales Call Centre Agent - Remote

Posted 13 weeks ago

Sales / Business

Contract

Worldwide

Sales

Customer Service

Relationship Management

Overview

The Sales Call Centre Agent will be responsible for acquiring new customers and up-selling existing customers through inbound and outbound calls, reporting to the Sales Team Manager.

In Short

Present, promote and sell products/services
Perform cost-benefit and needs analysis of customers
Establish and maintain positive business relationships
Resolve customer problems and complaints
Achieve sales targets and outcomes
Coordinate sales efforts with team members
Analyze market potential and track sales
Stay updated on best practices and trends
Continuously improve through feedback

Requirements

Ability to work with limited supervision
Attention to detail
Self-motivated and positive attitude
Team player with patience and persistence
Strong sales ability and objection handling
High degree of self-management and accountability
Deadline and target driven
Time management skills
Pipelining reports

Benefits

Commission-based earnings
Opportunity for career growth
Flexible working hours
Supportive team environment

Mweb

Mweb is a customer-centric organization focused on delivering exceptional service and support to its clients. The company specializes in providing solutions for technical, billing, and account management queries, ensuring that customer interactions are handled with care and professionalism. With a commitment to resolving issues effectively and enhancing customer satisfaction, Mweb leverages a skilled team equipped with strong communication and analytical abilities. The company values attention to detail and strives to create a positive experience for every customer through diligent support and effective problem-solving.

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