Home or Office Live Chat Support - Remote

Overview

We are looking for a dedicated and customer-focused individual to join our team as a Home or Office Live Chat Support. In this role, you will be responsible for providing real-time support to our customers through live chat on our website. This is a remote position that can be done from the comfort of your own home or office.

In Short

• Respond to customer inquiries and provide assistance through live chat
• Resolve customer issues and escalate to the appropriate department if needed
• Provide product information and recommendations to customers
• Ensure customer satisfaction by delivering high-quality support
• Maintain accurate records of customer interactions

Requirements

• Excellent written communication skills
• Strong customer service orientation
• Ability to multitask and prioritize in a fast-paced environment
• Experience with live chat support is a plus
• High school diploma or equivalent

Benefits

• Competitive salary with opportunities for overtime
• Health, dental, and vision insurance options
• 401(k) retirement plan with company match
• Paid time off, including vacation and sick leave
• Flexible working hours to support work-life balance