Senior Strategic Account Executive - Remote

Overview

This is a unique opportunity to be the first Hybrid Strategic Account Executive / Account Manager in the APAC region for Mural. This role will join the existing amazing APAC pod and focus on the expansion and retention of our largest clients in the region. In addition this role will have the opportunity to target net new logos and will be an integral part of how we continue to expand and grow the Mural and LUMA presence in the APAC region.

In Short

• You will manage MURAL’s enterprise clients in the region.
• Build a strategy to target prospective clients.
• Drive planning sessions to meet client transformation needs.
• Leverage project management skills for complex accounts.
• Own annual renewals, expansions, and upsells.
• Establish trusted relationships with clients.
• Coordinate with cross-functional teams for customer experience.
• Develop best practices for the Account Management team.
• Elicit client feedback for product teams.

Requirements

• 8+ years experience in Account Management at a SaaS organization.
• A hunter mindset focusing on account expansion.
• Ability to thrive in a fast-paced environment.
• Excellent project management skills.
• Experience with 6-7 figure renewals in SaaS.
• Exceptional communication and relationship management skills.
• Experience with large, matrixed customers.
• Love of learning and technology best practices.
• Comfort using AI tools for efficiency.
• Willingness to work in a remote environment.

Benefits

• Opportunity to work in a dynamic team.
• Engagement with top-tier clients.
• Professional growth in the SaaS industry.
• Flexible work environment.
• Inclusive company culture.