Customer Success Manager - LATAM - Remote

Overview

The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity.

In Short

• Build trusted relationships with named accounts through consultative solutioning.
• Monitor adoption of products/services and provide industry knowledge.
• Collaborate with internal teams to enhance customer experience.
• Act as the voice of customers to the Product team.
• Design solutions to meet unique business needs of customers.
• Identify growth opportunities within your portfolio.

Requirements

• 2 to 5 years of customer-facing experience, ideally in B2B SaaS or HR.
• 2 years in enterprise account/relationship management.
• Proven track record of overachieving goals and targets.
• A people-first and growth mindset.
• Ability to work independently and collaboratively.
• Experience in value-based sales and account planning.

Benefits

• Join a fast-growing company with a vibrant customer base.
• Work in a supportive and inclusive environment.
• Opportunity to drive significant revenue growth.
• Collaborate with industry-leading experts.
• Work remotely in a flexible environment.