Customer Success Manager (CSM) - LATAM - Remote

Overview

Connectly.ai is transforming how businesses connect with their customers through AI-powered messaging. We are looking for passionate individuals to redefine customer engagement.

In Short

• Develop and maintain strong relationships with clients
• Understand technical aspects of the product and communicate it to customers
• Provide training and onboarding support to new customers
• Create and deliver compelling sales presentations
• Collaborate with internal teams
• Analyze market trends for product improvements
• Maintain records of client interactions in CRM software

Requirements

• C1 English level or better
• Medium Excel Skills
• Excellent communication skills

Benefits

• Amazing team to work with
• Competitive pay & bonus
• Remote role
• Unlimited Time Off
• Flexible Work Hours
• A supportive, caring, and learning environment