CRM Lifecycle Manager (Retention) - Remote

Overview

The CRM Lifecycle Manager will work on executing and strategizing retention initiatives at MUBI, a global streaming service, collaborating with various teams to enhance subscriber lifetime value.

In Short

• Implement global retention-focused CRM automations across channels.
• Analyze and evaluate CRM automations for effectiveness.
• Optimize CRM automations through A/B testing.
• Collaborate with the Growth team to minimize CRM pressure.
• Work with Product, Engineering, and Marketing on retention projects.
• Develop creative strategies for evolving business needs.

Requirements

• 5+ years as a CRM professional in a marketing role.
• Experience with Braze or similar platforms.
• Strong technical implementation skills in CRM campaigns.
• Excellent project management and attention to detail.
• Analytics-driven mindset with data assessment skills.
• Self-motivated and thrives in fast-paced environments.
• Team player with collaborative skills.
• Passion for cinema, especially independent films.

Benefits

• Work in a global team dedicated to cinema.
• Opportunity to work with creative and passionate individuals.
• Contribute to making cinema accessible to everyone.