Field Engineer II - Remote

Overview

The Field Engineer II will perform preventative maintenance, installations, troubleshooting, and repairs on medical equipment in a healthcare system.

In Short

• Perform preventative maintenance on medical equipment.
• Conduct installations and repairs on-site and remotely.
• Drive customer satisfaction through service excellence.
• Maintain customer service logs and internal service records.
• Engage with customers to recommend value-added services.
• Participate in sales opportunities and contract renewals.
• Comply with quality and regulatory requirements.
• Work flexible hours including on-call schedules.
• Must be able to lift and carry up to 35 lbs.
• Maintain a valid driver's license.

Requirements

• Associate's or Bachelor's degree in relevant engineering field.
• Minimum 2 years of experience servicing medical equipment.
• Experience with web applications and Microsoft products.
• Willingness to work after hours and weekends as needed.
• Compliance with background checks and customer access policies.
• Ability to perform physical tasks related to the job.
• Strong communication and problem-solving skills.
• Knowledge of market trends and competitor information.
• Ability to work independently and in a team environment.
• Commitment to company values and integrity.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive benefits package including medical, dental, and vision.
• 401(k) plan with employee and company contributions.
• Paid time off and tuition reimbursement.
• Professional development and career opportunities.
• Relocation assistance provided.
• Supportive work environment and company culture.